lembagaPrivacy Policy

This page describes what we collect when you use lembaga and how we keep that data protected. We collect personal information only to verify your identity, process your payments, and comply with anti-money-laundering law. We do not sell your data to third parties, and we encrypt all sensitive information in transit and at rest.

Our lembaga privacy practices follow Indonesian data protection standards. Your account on lembaga is secured by two-factor authentication, and your payment details are tokenized—we never store your full card or bank account number. If you have questions about how we handle your data, contact our support team via email or in-app chat.

We review and update our lembaga privacy policy annually. Any material changes are notified to you via email at least 30 days before they take effect.

What Data We Collect on lembaga

When you register on lembaga, we collect your legal name, date of birth, mobile number, email address, and Indonesian ID number (KTP). We require this information to verify your identity and comply with Know Your Customer (KYC) regulations. We also collect your payment method details—but only the token reference, not the full card or account number.

During gameplay on lembaga, we log your betting activity, game selections, win/loss outcomes, and session timestamps. We collect your device type, operating system, IP address, and network connection quality to diagnose technical issues and detect fraud. We do not collect your location data unless you explicitly grant permission on your phone.

Account data: Name, date of birth, ID number, email, phone, address.
Payment data: Deposit/withdrawal history, payment method tokens (not full card/account numbers).
Gameplay data: Bets placed, game outcomes, session duration, device info.
Security data: Login timestamps, IP addresses, two-factor authentication logs.

How We Use Your Data on lembaga

We use your personal data on lembaga for four core purposes: (1) account verification and KYC compliance; (2) payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet; (3) fraud detection and anti-money-laundering screening; and (4) customer support and dispute resolution.

We do not use your data for marketing emails or promotional campaigns unless you explicitly opt in. We do not sell your data to third-party advertisers. We may share anonymized gameplay statistics (e.g., "average session length", "popular games") with our payment processors and compliance partners, but never your personal identity.

Our lembaga servers process your data in real time during deposits and withdrawals. Your payment information is encrypted end-to-end; our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle the actual transaction. We retain your transaction history for seven years to comply with Indonesian tax and anti-money-laundering regulations.

Third-Party Processors and Data Sharing on lembaga

Our lembaga platform relies on third-party processors for payment settlement, identity verification, and fraud screening. These processors include payment gateways (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), KYC verification vendors, and anti-money-laundering screening services. We share only the minimum data required for each processor to complete their function.

We do not allow third parties to use your data for their own marketing purposes. All third-party processors on lembaga are contractually bound to maintain confidentiality and comply with Indonesian data protection law. If a processor is located outside Indonesia, we ensure they meet equivalent security standards via data processing agreements.

Data transfers: Our lembaga servers may sit outside your jurisdiction for redundancy and performance. All data in transit is encrypted via TLS 1.3; data at rest is encrypted via AES-256.

Your Rights on lembaga

You have the right to request a full export of your personal data held on lembaga. We will provide this in a machine-readable format (CSV or JSON) within 14 days of your request. You also have the right to request deletion of your account and associated data, subject to any legal holds required by anti-money-laundering regulations or ongoing disputes.

Access: Request a copy of all data we hold about you on lembaga.
Correction: Update inaccurate information in your lembaga account (name, address, email).
Deletion: Request account closure and data removal, subject to legal retention requirements.
Opt-out: Unsubscribe from promotional emails at any time via your account settings on lembaga.

To exercise any of these rights, contact our support team via email or in-app chat on lembaga. We will verify your identity before processing your request. If you are unsatisfied with our response, you may escalate to the Indonesian Personal Data Protection Authority (GDPR equivalent).

Cookies and Tracking on lembaga

Our lembaga platform uses session cookies to keep you logged in and to remember your account preferences. These cookies expire when you close your browser. We do not use persistent tracking cookies or third-party analytics cookies that follow you across other websites.

We use local storage (browser cache) to store your game preferences and recent transaction history on your device. This data never leaves your phone or computer unless you explicitly sync your account across devices on lembaga. You can clear this data at any time via your browser settings.

Security Practices on lembaga

We encrypt all data on lembaga in transit (TLS 1.3) and at rest (AES-256). Your password is hashed using bcrypt; we never store it in plain text. Two-factor authentication (2FA) is available on your lembaga account and strongly recommended for all users.

Our lembaga infrastructure undergoes quarterly security audits by independent third parties. We monitor for unauthorized access attempts and suspicious login patterns. If we detect a breach, we notify affected users within 24 hours and provide guidance on account recovery.

Data Retention on lembaga

We retain your account data on lembaga for as long as your account is active, plus seven years after closure (to comply with Indonesian tax law). Gameplay logs are retained for three years. Payment transaction records are retained for seven years. If you request account deletion on lembaga, we anonymize your personal data but retain transaction records as required by law.

Jurisdiction and Compliance on lembaga

Our lembaga service is available only where local law permits. We operate across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta (and other supported regions). We comply with Indonesian data protection standards and anti-money-laundering regulations. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

If you access lembaga from a jurisdiction where online gaming is prohibited, you do so at your own risk. We assume no liability for consequences arising from your breach of local law. Our lembaga privacy policy is governed by Indonesian law; any disputes are resolved through Indonesian courts or arbitration.

Contact Us About Your lembaga Privacy

If you have questions about our lembaga privacy practices, contact our support team via email or in-app chat. We respond to privacy inquiries within 48 business hours. You can also submit a formal data subject request through your account settings on lembaga.

Our lembaga privacy policy was last updated in the current year. We review and update this policy annually to reflect changes in our practices and applicable law. Any material changes are notified to you via email at least 30 days in advance.